Installation Help
If you are having troubles installing your software, and have confirmed your system meets the minimum system requirements, call 1-800-680-7638 or 1-406-293-3616, Monday through Friday between 8:00am and 4:30pm Mountain Standard Time for assistance. You can also email cmhtech@cmhsoftware.com with your product name, version, and any other information that might help our support staff diagnose the problem, and we will respond during business hours.
Technical Support
CMH software products go through rigorous testing, in-house and beta, but hardware and operating system configurations may cause unexpected software errors or glitches. Many times the problem is caused by another piece of software, like an over zealous spyware scanner removing a required file (No spyware in any of our software). We offer help troubleshooting program problems for the following software. Visit the specific support page of each product for details.
| Product | Support Policy | Versions |
|---|---|---|
| Constructor | Current and 2 versions back | 16, 15, 14 |
| Residential Wire Pro | Current and 1 version back | 5, 4 |
If your version is not listed above, the system requirements for your software are out of date, and your working environment cannot be duplicated by our technical support team. In most cases, issues are resolved by upgrading, and you are strongly encouraged to do so. To request an upgrade quote, email us at sales@cmhsoftware.com
Latest Versions of our Software:
Constructor - 16.0.82
Residential Wire Pro - 5.1.42
Instructor Teaches Motor Control 101 - 1.03
Residential Wiring 101 - 1.0